Hard Rock International

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Information Technology

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The Network Administrator’s role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The person will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.



  • Perform network design and capacity planning.
  • Analyzes and resolves network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
  • Monitors the hardware to ensure it is properly maintained.
  • Ensures that Gaming, Hotel Systems and Data Center NETWORK facilities are operating at optimal performance
  • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
  • Administer all equipment, hardware and software upgrades.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Administer and maintain end user accounts, permissions, and access rights.
  • Monitor and test network performance, provide network performance statistics and reports, and troubleshoot problem areas as needed.
  • Recommend, schedule, and perform network improvements, upgrades, and repairs.
  • Develop and maintain training materials and network documentation.
  • Prepares equipment and documentation for Change Management approval for promotion into the Production environment.
  • Establish and implement policies, procedures, and technologies (including firewalls) to ensure network security.
  • Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
  • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
  • Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
  • Participate in managing all network security solutions
  • Manage and/or provide guidance to junior members of the team.


  • A Bachelor’s degree in Information Systems or equivalent training and experience is required.
  • At least five years’ equivalent work experience in a technical analytical position responsible for managing server environments
  • Project management skills a definite asset.
  • Strong understanding of the organization’s goals and objectives.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self motivated and directed, with keen attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize tasks in a high-pressure environment.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Technical Requirements

  • Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.
  • Proven experience with network capacity planning, network security principles, and general network management best practices.
  • Hands-on routing knowledge of network/internet protocols/services such as VPLS, MPLS, T1, GigE, OSPF, EIGRP, BGP, DNS, IPSec, and NAT.
  • Current security certification such as CISSP, CEH, and Security+ are a plus.
  • Should have knowledge of PCI, PII, HIPAA standards, or other industry standards.
  • Should have experience working with system, firewall, database, application logs.
  • Should have experience monitoring and reporting on system vulnerabilities.
  • Must be experienced in Microsoft Active Directory, security settings, group policies.


  • Standing
  • Walking
  • Sitting

  • Kneeling

  • Running

  • Lifting                                                       

  • Pushing                                                         

  • Pulling                                                        

  • Carrying                                                    

  • Bending

  • Stooping

  • Climbing Stairs

  • Climbing Ladders                                      

  • Working at a Height Level Above The Floor            

  • Finger Dexterity

  • Full Use of Both Hands

  • Crawling

  • Balancing

  • Throwing

  • Twisting

  • Reaching                                                   

  • Driving 

  • Working On or With Moving Machinery

  • Working at Rapid Work Speed

  • Working in Isolation

  • Working Around People

  • Hearing Conversation

  • Hearing High Acuity

  • Speaking Clearly

  • Seeing Near

  • Seeing Far

  • Seeing – Depth Perception

  • Seeing - Color Vision

  • Max Weight: 50 lbs


  • Writing English

  • Reading English

  • Speaking English

  • Working under Pressure/Stress

  • Speaking With Guests/Customers

  • Speaking With Employees

  • Working with Basic Math Skills

  • Making Decisions Based On Facts

  • Making Decisions Based On Data

  • Making Decisions Based On Personal Judgment

  • Making Accurate Measurements According To Set Standards

  • Planning and/or Supervising the Activities Others


  • Working under Close Supervision

  • Working under Minimal Supervision

  • Working and Interacting With Management in a Professional and Courteous Manner

  • Working and Interacting With Co-Workers in a Professional and Courteous Manner

  • Working and Interacting With Guests in a Professional and Courteous Manner


  • Working Inside
  • Working Outside
  • Working in a Fast Paced Environment
  • Exposed To Chemicals Describe:
  • Exposed To Dust, Fumes, Gases, Describe:
  • Exposed To Smoke
  • Exposed To Excessive Noise
  • Working in Dimly Lit Areas
  • Working in Sudden Marked Changes of Temperature and Humidity