Hard Rock International

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Human Resources

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This position is responsible for directing the daily activities of the Human Resources Department, including Recruitment, Benefits, Employee Relations, Team Member events and communication, and administrative transactions. This position also assists the Vice President of Human Resources in executing strategies that serve to attract, retain, and develop diverse, premiere talent. The Director of Human Resources executes objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of Team Members and enable business success. The position is also responsible for ensuring that the company is in compliance with applicable laws, regulations, policies and standard operating procedures.


  • Serve as strategic HR business partner to operating departments in relation to organizational development, talent management, benefits administration and HR compliance
  • HRIS, must possess a technical aptitude related to core HR systems along a strong functional knowledge of HR system and related ATS, LMS, T&L, etc.  
  • Design, develop and implement various talent management levers necessary to drive the talent management strategy, including succession planning, Team Member recognition and Team Member engagement
  • Assist in the development and fostering of a property culture that promotes effective communication, service excellence, employee retention and engagement, teamwork, recognition, mutual respect, diversity and inclusion
  • Assist in the development and implementation of the HR business plan consistent with the strategic vision of the company and in response to annual employee opinion surveys
  • Oversee the Recruitment team, ensuring that the sourcing process is yielding an ideal candidates pool
  • Ensure that hiring managers are equipped with the necessary tools and information needed to effectively select the most qualified and capable candidates
  • Ensure that the employment process is in compliance with Gaming Regulations and is as expedient as possible
  • Ensure that the employee relations team complies with all applicable federal laws and guidelines (e.g., EEO,FLSA, FMLA, etc.)
  • Oversees the Benefits team responsible for assisting Team Members with their respective benefits programs
  • Other duties as assigned


  • Bachelor’s Degree in Human Resources or related field and 7 or more years of progressively responsible experience in Human Resources (of which, at least 3 years must be in a management role), or an equivalent combination of training, education and experience.
  • Master’s Degree in Human Resources or related field; SPHR Certification; Human Resources experience in a casino with Class III slot machines and table games preferred
  • Knowledge of Human Resources best practices in the areas of recruitment, benefits, compensation, employee relations and HRIS
  • Ability to actively influence and resolve conflict among individuals or groups at various levels within and outside of the organization and having competing interests to create mutually acceptable solutions
  • Ability to set clear direction for the department to ensure the successful execution of the strategic plan
  • Ability to use data (performance metrics and informal feedback) to monitor progress, make necessary course corrections and ensures follow-through
  • Ability to generates and apply different and novel ways to deal with organizational problems and opportunities
  • Skill in developing successful working relationships with senior management, peers, and subordinates within department and outside of the department
  • Skill in coaching and developing others’ skills and competencies by planning effective development activities and providing staff with clear direction and line-of-sight in regards to their respective roles in achieving the business strategy


Work Environment:

  • Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.