Seminole Hard Rock Support Services provides Information Technology Services for Seminole Gaming and Hard Rock International and their subsidiaries and/or franchisees.
The Business Analyst specializes in understanding the needs of the business owners and translating them into technical specifications. This position will act as an interface to the business owners and technology departments, as well as implementing and supporting the Customer and Marketing Applications Portfolio, including: Consumer Websites, Loyalty Programs, Marketing Offers and Promotions, Customer Relationship Management, etc.
The position involves analysis and presentation of information to business owners, including Marketing, Player Development, and Casino and Hospitality Operations. It requires proficiency with developing requirements documents, knowledge of the business and strong communication skills. The position will also be responsible for the QA of any new or changes to the applications before they are released and deployed into the Production environment.
These initiatives will be done in accordance with department policies, procedures, and standards to support information systems development and maintenance.
Main Duties and Responsibilities:
Education and Experience Requirements: