Hard Rock International

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RECRUITMENT MANAGER - FOOD & BEVERAGE (CAFES)

RECRUITMENT MANAGER - FOOD & BEVERAGE (CAFES)

Job ID 
2018-3535
# of Openings 
1
Job Locations 
US-FL-HOLLYWOOD
Department 
Human Resources

More information about this job

Overview

 

Property_Images

 

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates the five Seminole Casinos in Coconut Creek and Hollywood, on the Southeast coast in Immokalee near Naples, on the Brighton Reservation north of Lake Okeechobee, and on the Big Cypress Reservation south of Lake Okeechobee.

 

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America.

 

Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe. Hard Rock International is one of the most globally recognized music, entertainment, leisure and dining brands. It includes the world’s largest collection of authentic music memorabilia. The deal also includes licensing or franchise agreements for additional restaurants, hotels and Hard Rock Live performance venues.

Responsibilities

Under the direction of the Vice President of Human Resources, the Recruitment Manager creates the recruitment strategy for the property and oversees a team responsible for attracting and recruiting top tier, guest service oriented team members.

 

Duties and Responsibilities:

  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Determine best sourcing strategies and resources to drive applicant traffic. Develop new, creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings.
  • Partner with Company leadership to ensure understanding of positions, recruitment needs, and objectives and properly address challenges.
  • Ensure relationships with local schools and other recruiting sources are effective and properly cultivated.
  • Remain current with latest recruiting tools, such as social media and candidate retention management capabilities.
  • Stay abreast of Company initiatives in order to anticipate and plan recruitment needs and timelines. Communicate all relevant information to Recruitment staff.
  • Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting efforts and proceed accordingly.
  • Screen and interview candidates and perform reference checks as necessary.
  • Act to ensure requisitions are filled in an expeditious manner with top tier, guest service driven candidates. Ensure all processes are streamlined, allowing for the shortest amount of time from the requisition approval to orientation date.
  • Ensure proper usage of Applicant Tracking System by staff.
  • Serve as a mentor to staff and share expertise in order to problem solve and provide leadership with difficult recruiting challenges.
  • Ensure hiring preference is extended to members of the Seminole Tribe and to members of other nationally recognized Native American tribes.
  • Maintain a high level of knowledge of Company benefits programs in order to properly leverage such and attract high caliber candidates.
  • Organize and plan job fairs and job shadowing programs.
  • Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
  • Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
  • Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.
  • Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Perform other duties as assigned.

Qualifications

Bachelor’s degree in Human Resources or related area and two (2) years directly related experience or an equivalent combination of education and experience. High volume food & beverage recruitment experience to include managing executive level positions. High level of proficiency with Applicant Tracking System required, along with at least one (1) year experience with HRIS. Infinium experience preferred. Microsoft Office software knowledge to include Word and Excel required.

  • Ability to work flexible schedules, including nights, weekends and holidays is required.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
  • Creative problem solving abilities.
  • Excellent communication (verbal and written) skills.
  • Outstanding interpersonal and guest service skills.
  • Ability to lead and mentor a team.
  • Ability to interact with a diverse team of individuals.
  • Superior organizational and time management skills.
  • Excellent analytical and planning skills.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, team members, outside agencies, etc.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

 

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.