Seminole Hard Rock Support Services provides Information Technology Services for Seminole Gaming and Hard Rock International and their subsidiaries and/or franchisees. The Business Analyst specializes in understanding the needs of the business owners and translating them into technical specifications. This position will act as an interface to the business owners and technology departments, as well as implementing and supporting the Enterprise Applications within the Front of House Hospitality functional area of the business. The position involves analysis and presentation of information to business owners, including Hotel Operations, Customer Care, Revenue Management, Food & Beverage, and Retail. It requires proficiency with developing requirements documents, knowledge of the business and strong communication skills. The position will also be responsible for the QA of any new or changes to the applications before they are released and deployed into the Production environment.