• Systems Administrator

    Job Locations US-FL-HOLLYWOOD
    Job ID
    # of Openings
    Information Technology
  • Overview

    Seminole Hard Rock Support Services provides Information Technology Services for Seminole Gaming and Hard Rock International and their subsidiaries and/or franchisees.  The Systems Administrator will lead the design, architecture, implementation, security and support of the SharePoint environment with a strong focus on performance, integration and high availability. Day to day responsibilities include working with departments throughout the company to help stakeholders understand specific SharePoint benefits to business requirements by relating such capabilities. Collaborate with users and site content owners to improve site usability and to create efficiencies for business processes. The Systems Administrator configures and deploys SharePoint sites, lists, libraries, and workflows. Provide related end-user support including troubleshooting issues, grading appropriate permissions, log analysis, and performing quality assurance assessments. Create documentation for use by both business and technical associates. The Systems Administrator will also serve as a Subject Matter Expert (SME) on SharePoint matters and mentor, train and support other System Engineers in an environment that fosters cross-training and voluntary knowledge transfer.


    • Works under the direction of the Director of Infrastructure Architecture
    • Plans and schedules work to meet assignments
    • Meets formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and to review accomplishments
    • Assists the system administrator in providing third level support to enterprise
    • Assists the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure
    • Accepts complete technical responsibility for equipment and assigned technologies
    • Makes evaluations and recommendations
    • Assists in the analysis, design and development of new technology
    • Documents design, implementation and final configuration findings for both new and existing techniques and equipment
    • Analyzes problems, studies technical literature and existing technology
    • Escalates intractable problems to vendors and/or senior manager for resolution
    • Develops monitoring systems used to manage global infrastructure
    • Maintains a current understanding of strategic product mix and vendor selections
    • Opens up problem reporting tickets and accurately uses all problem tracking software systems



    • Must adhere to the Seminole Tribe's Policies and Procedures.
    • Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software
    • Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing.
    • Must maintain technical documentation for all systems.
    • Analyzes business needs and makes appropriate application software modifications.
    • Tests application software upgrades to ensure accuracy of changes. Proper SharePoint system maintenance, availability and performance.


    • The following are a must:
      • Microsoft SharePoint


    • The following are a plus:
      • Microsoft Exchange
      • Microsoft Lync
      • Microsoft Server and Active Directory
      • VMware Virtualization
      • Microsoft Project
      • HP Blade System
      • 3PAR SAN
      • Cisco Networks
      • Aruba Networks
      • Palo Alto Networks
      • F5 Networks



    • A Bachelor’s degree in Information Systems or equivalent training and experience is preferred.
    • Must have 5 – 8 years relevant application and/or IT operations experience.
    • Proven relevant experience with Microsoft SharePoint
    • Experience with high-availability design (failover systems and data replication).
    • Hands-on software and hardware troubleshooting experience.



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