SVP - HUMAN RESOURCES

Targeted to open in the fourth quarter of 2027, Hard Rock Las Vegas will be a fully integrated luxury resort offering world-class hospitality, gaming, dining, entertainment and retail. Set at the 50-yard line of the Las Vegas Strip, the resort will feature a nearly 700 ft. guitar-shaped hotel that will change the Las Vegas skyline. The finished complex will feature over 3,600 hotel rooms, approximately 175,000 square feet of gaming space, two spas, multiple pools, live entertainment venues and dozens of restaurants, lounges and retail outlets.

JOB SUMMARY

Under the supervision of the Property President, the SVP of HR will provide executive leadership and strategic vision to develop the Human Resources Division. This position will partner with company’s executive committee and other key business leaders and serve as the internal expert on talent and functional trends, and championing innovation and continuous improvement within the HR function and organization. All duties are performed in accordance with company policies and procedures.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Set strategy and direction for Human Resources quest to align and support the property’s overall goals and objectives.
• Ensures delivery of superior internal and external guest service with every interaction.
• Creates an environment where the Company’s mission and values thrive and serve as a role model of those values including Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
• Encourage engagement, creativity and retention through inventive and enlightening selection process, communications, training, growth opportunities, reward, and recognition strategies.
• Boldly protect and promote the brand identity in all Team Members communications as well as communication targeted toward enticing external top talent to join the Company.
• Establishes department standard, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Set measures and standardized feedback reports/systems/tools to track HR progress and keep the GM and others as appropriate apprised of results and initiatives for continuous improvement.
• Ensure succession plans are established at the Vice President and above level.
• Prepares operating budget, monitor budgetary compliance and act on budget variance items.
• Hires, motivates, evaluates, and directs management and other staff to ensure team members receive adequate guidance to achieve established department objectives, responsible for morale of department and its team members through quality supervision and training.
• Provide leadership, support, and drive company-wide initiatives, including team member engagement and satisfaction surveys, new hire and exit survey, and performance measures affiliated with specific services; uses results of these measures to set benchmarks and recommend and implement new or changes to existing Reports/systems/tools to track HR progress and keep the President and others as appropriate apprised of results and initiatives for continuous improvement.
• Partner with others to Administer Federal and State compliance programs, including but not limited to; OSHA, EEOC, FMLA, FLSA, NLRB, IGC, etc.
• Ensures compliance across all locations with employment, benefits, insurance, and safety regulations and applicable laws; maintain current knowledge of laws, regulations and best practices in employment law, human resources, and talent management.
• Develops competencies that enhance individual and organizational performance.
• Attend and participate in meetings, completing follow-up as assigned.
• May include regional responsibilities contingent upon experience.
• Perform other job-related duties as requested.

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Bachelor's degree or related field, or equivalent experience.
• Three (3) years’ experience in labor relations, with expertise in negotiations, arbitrations, mediations, and grievances.
• Ten (10) or more years of experience in the HR Field
• Five (5) years as Director or above in the HR Field 

PREFERRED EXPERIENCE:

• Previous experience working in a similar luxury resort setting.
• Master’s degree or advanced degree

CERTIFICATIONS, LICENSES, REGISTRATIONS: 

• Must be 21 years of age or older.
• Proof of eligibility to work in the United States

KNOWLEDGE, SKILLS, AND ABILITIES:  

• Ability to multi-task efficiently in a high stress, fast paced environment.
• Strong Interpersonal skills, personality, team oriented and enjoys working with and assisting people.
• Ability to effectively communicate in one-on-one, small group, and large group settings.
• Ability to establish and maintain an effective working relationship with management, employees, and vendors.
• Ability to maintain confidentiality of sensitive information.
• Effective listening abilities with strong judgment skills to make critical on-site judgement.
• Ability to plan, organize, and execute multiple projects within established timelines.
• Must be able to present information in clear, concise terms.
• Detail oriented and demonstrated problem solving skills.
• Excellent customer services skills.
• Professional appearance and demeanor.
• Ability to communicate effectively in English, in both written and oral forms.
• Proficiency in the following systems and programs: Excel, Word, PowerPoint, and Outlook.
• Develop and administer goals, objectives, and procedures.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, analytical, ethical, and effective motivator.
• Forecast changes in the economic climate and/or profits and react accordingly.
• Participate in the development and administration of goals, objectives, and procedures.
• Prepare clear and concise administrative and financial reports.
• Interpret and explain policies and procedures.
• Operate various types of office equipment.
• Establish and maintain effective working relationships with those contacted during work.
• Interpret and apply federal, state, and local policies, laws, and regulations.
• Be flexible to work varying shifts and time schedules as needed.

PHYSICAL DEMANDS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Ability to move throughout the business (standing, walking, kneeling, bending) frequently during shift.
• Ability to make repeating movements of the arms, hands, and wrists for computer work.
• Ability to sit for prolonged periods of time.
• Ability to occasionally move objects (lift, push, pull, balance, carry) up to 20 pounds.
• May be exposed to casino related environmental factors including, but not limited to, second-hand smoke, excessive noise, and constant exposure to public. 

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).